Making a housing referral to Zetetick

A housing referral starts a conversation about a person’s needs and the home that could work for them. Zetetick works with the person, their family or representatives, care providers and commissioners to assess whether we can offer suitable housing.

What we need to understand

The right home depends on more than a bedroom being available. We need to understand the person’s wishes, communication needs, location, accessibility, risks and care arrangements. Where people will share a home, compatibility also needs careful consideration.

We provide specialist housing management and tenancy support. Personal care and day-to-day support are provided separately by care partners. The care package, housing costs and funding arrangements need to be considered together before a move is agreed.

Assessment, matching and funding

We review the information supplied and discuss any gaps with the referrer. A referral does not guarantee a property, a particular timescale or a funding award. Suitability, availability, care provision and affordability all need to be established.

The person should be involved in decisions about their home, with accessible information and any support they need to take part. Housing Benefit eligibility is decided by the local council; care funding is a separate decision.

Who can contact us?

We welcome enquiries from individuals and families, social workers, local authorities, NHS teams and care providers. If you are unsure where to start, contact us and explain the housing need.

Make a referral

Our supported housing referral guide explains the steps and information needed. You can also contact our housing team to discuss an enquiry.

If someone is at immediate risk or may lose their home urgently, contact the relevant council’s Adult Social Care or homelessness service. A routine referral to Zetetick is not an emergency placement service.