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Why Supported Housing Is a Matter of Justice, Not Charity

Supported housing provides homes for people who need support to manage their home. That includes adults with learning disabilities, autism, mental health conditions, and physical impairments. It is not a luxury or a side issue. It is essential.

At Zetetick Housing, we do this work because it matters. Because we believe people with support needs deserve stable, safe homes. And because we know the current system often fails to deliver that.

Housing Injustice Starts Quietly

It might look like a rushed referral. Or a placement that doesn’t fit. Or a provider who disappears after the move-in date. But what it really is, is neglect by design.

Over time, the UK housing system has shifted its focus to scale. Council homes were sold off. Large Housing Associations replaced local authority stock. The regulatory system grew to match that size.

But has any of this worked for supported housing?

Does the standard Housing Association model — built around general needs — actually deliver for people who require tailored support, intensive housing management, and sustained landlord involvement?

Or has the system become too big to feel, too procedural to care, and too slow to respond?

Why We Refuse to Stay Quiet

We are not raising these questions to blame. We are raising them because they affect people’s lives.

We are seeing smaller charitable supported housing providers pushed out or swallowed up. We are seeing funding fall, regulation made simpler to suit scale, and a growing disconnect between landlords and the people they house.

At Zetetick, we are small by design. We are relational by necessity. We are here for the tenant. We are here for the family. We are here for the care provider who needs reliable housing.

We manage each property as if it matters. Because it does.

We follow up. We stay involved. We care about details that larger systems often overlook.

Who We Work For

We provide specialist supported housing for people with high and complex needs. Our tenants cannot manage without support. Their placements are not short-term. Their housing stability is the foundation for everything else — daily care, social connection, and health outcomes.

Our tenants are referred by care providers, commissioners, or local authority teams. But we do not outsource the heart of this work. We manage it ourselves. We keep it human.

BEDROCK values: Belonging, Empathy, Determination, Respect, Openness, Care, and Kindness.

A Bigger Question

The question now is this: has supported housing been left behind by a system that only understands scale?

We have seen housing providers grow, merge, and move further from the people they serve. We have seen headlines about poor repairs, housing disrepair scandals, and financial strain. We have seen smaller housing charities shut down or be absorbed by larger organisations.

And yet the need for specialist housing is growing.

We must ask: Does the model work for people — not just for budgets?

What Needs to Change

Supported housing needs proper recognition in national policy. It should not be treated as a minor category of general needs housing. It should be recognised as a vital, specialist sector — with its own funding strategy, regulatory standards, and commissioning model.

That means:

  • A funding system that reflects the real cost of doing this work properly

  • A regulatory approach that understands intensive housing management

  • A commissioning model that values relationships, not just rent levels

Zetetick Housing is not waiting for permission to do this well. We are doing it already.

But for the sector to survive — and for people with support needs to be protected — the system must catch up with reality.

Raising the Standard

Supported housing exists for people who cannot manage a home alone. It must be respected, resourced, and protected.

At Zetetick Housing, we are committed to raising the standard. And we are asking the questions that matter:

  • Who is this system really serving?

  • What kind of housing do we want to provide?

  • And who are we willing to leave behind?

 

About the author

Jonathan is the CEO of the charity Zetetick Housing