Belonging
A home should be somewhere you belong. We want tenants, colleagues, families and partners to feel part of something stable and decent, with relationships that recognise the person behind each tenancy.
About Zetetick · Our values
Our BEDROCK values shape how we treat people, how we look after homes and what we do when things become difficult. They are the foundation of Zetetick’s work as a supported housing charity.
What holds us together
A safe home needs more than a tenancy agreement. It needs trust, consistency and people who take responsibility. These seven values guide our relationships with tenants, families, colleagues and partners.
A home should be somewhere you belong. We want tenants, colleagues, families and partners to feel part of something stable and decent, with relationships that recognise the person behind each tenancy.
We take time to understand someone else’s experience. We listen patiently, explain things clearly and treat people with courtesy, especially when a situation is difficult or unfamiliar.
Some housing situations are complex. We stay involved, take responsibility for problems and work with others to find a way forward, rather than leaving people to navigate difficult systems alone.
We value each person for their own sake. That means respecting privacy, recognising different needs and supporting people to make choices about their home and life.
We ask questions and say clearly what we can and cannot do. We review mistakes honestly, listen to concerns and follow through on the things that need to improve.
We care about people and the security of their home. Our housing team offers practical support with tenancies and works alongside care partners, whose separate role is to provide personal care and support.
We all have a part in making our communities fairer and more welcoming. We make an extra effort for people who are too often marginalised, and treat kindness as something we do in everyday decisions.
From words to action
Values matter because people live with the consequences of our decisions. For our housing team, that means:
Find out how our intensive housing management helps people sustain their tenancies.
The purpose behind our work
People with learning disabilities and autism living as valued members of their communities, with quality homes that offer safety, security and opportunity. Places where care, friendship and freedom can be part of everyday life.
To provide and maintain quality homes, empower choice and uphold dignity for people who need specialist housing for supported living.
We work with partners across housing, commissioning and care to fulfil our charitable purpose, with particular experience of learning disabilities, autism and mental health needs.
Read our story · Meet our leadership team · Work with us as a partner
Whether you are looking for housing, supporting someone close to you or working with us as a partner, we are here to help you understand the next step.