Intensive Housing Management is an essential component of support that Zetetick Housing provides as part of your tenancy, ensuring that you receive the necessary support tailored to your specific needs.
This service is designed to revolve around you and your tenancy, offering comprehensive assistance to ensure a smooth and comfortable living experience.
First and foremost, we are here to support you in understanding your tenancy. We will guide you through your responsibilities as a tenant, such as maintaining cleanliness and tidiness within your home. It is crucial that you are aware of your rights as a tenant, knowing that your home is yours and that you have control over it.
Additionally, we provide guidance and support in applying for housing benefits. Our team will assist you throughout the application process, ensuring that you receive the appropriate financial assistance to support your tenancy.
Tenant meetings are organised to foster open communication and address important topics like fire safety measures and being a good neighbor. These meetings offer a platform for discussion, allowing us to collectively ensure the well-being of all tenants within the supported living community.
Regular visits are conducted to assess how you are getting on and the condition of your home. Our dedicated team will check in and address any concerns or issues that may arise.
To facilitate accessibility, we have created an easy-read induction file that encompasses all our policies and procedures. This ensures that you have access to vital information in a format that is easy for you to understand and digest.
At Zetetick Housing, our commitment to intensive housing management ensures that you receive the comprehensive support needed to maintain a secure and comfortable tenancy. We put your well-being first and strive to create a living environment where you can thrive and feel at home.