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0800 03 08 009 Mon - Fri 09:00 - 17:00 The Barn, 3 North Court Lewes, East Sussex. BN7 2AR
0800 03 08 009 Mon - Fri 09:00 - 17:00 Unit 6, Pilton Estate, Pitlake, Croydon, Surrey, CR0 3RA
0800 03 08 009 Mon - Fri 09:00 - 17:00 Innovation centre Highfield drive, St Leonards, East Sussex. TN38 9UH
Call us
Call us
S. London Office
Finance Office
0800 03 08 009 Mon - Fri 09:00 - 17:00 The Barn, 3 North Court Lewes, East Sussex. BN7 2AR
0800 03 08 009 Mon - Fri 09:00 - 17:00 Unit 6, Pilton Estate, Pitlake, Croydon, Surrey, CR0 3RA
0800 03 08 009 Mon - Fri 09:00 - 17:00 Innovation centre Highfield drive, St Leonards, East Sussex. TN38 9UH
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For adults with Learning Disabilities
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Not Just Housing
A Registered Charity
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Leaving X/Twitter | An Important Decision

Our decision on leaving X/Twitter

Since 2019, Zetetick Housing Charity has been active on X (formerly known as Twitter). The platform has been one of our primary digital tools for engaging with our community, sharing our mission, and reaching new audiences. Over the years, we’ve celebrated milestones, connected with supporters, and raised awareness about the critical work we do to provide quality supported housing for vulnerable individuals. However, recent changes to the platform’s environment have led us to make a difficult but necessary decision.

In the past two years, we, along with many of you, have seen an alarming rise in negativity, hate speech, and misinformation across X. The spread of harmful content, particularly the rise of unregulated fascist rhetoric and the unchecked dissemination of misinformation, has become a serious concern. As a charitable organisation, we are dedicated to supporting some of the most vulnerable members of society. We cannot stand by and participate in a platform that allows this kind of content to proliferate.

leaving X/Twittertwtter

Our values vs X

At Zetetick Housing, our core values are rooted in empathy, respect, and kindness. We believe in the dignity of every individual, particularly those who are marginalised or underrepresented. Our mission is to uplift communities, empower those in need, and promote inclusion and equality. These values guide everything we do, and we are committed to upholding them in all areas of our work, including our digital presence.

After careful internal discussions on leaving X/Twitter, we have reached the conclusion that X no longer aligns with our values or what we stand for. While social media remains an important tool for raising awareness and connecting with supporters, we cannot continue to maintain a presence on a platform that directly conflicts with our core principles. The toxicity on X has reached a point where it not only goes against our mission but also risks the mental well-being of our staff, tenants, and supporters.

 

The decision on leaving X/Twitter

This decision has not been made lightly. We understand the importance of social media in today’s world, especially for charitable organisations like Zetetick Housing. However, it is crucial for us to prioritise our values over convenience. We are committed to exploring alternative platforms and new ways to engage with our community in a safe, positive, and inclusive environment.

Effective immediately, our activity on X will cease. The decision on leaving X/Twitter marks the end of our presence on this platform, but it also represents the beginning of new opportunities to connect with our supporters in ways that better reflect our values. We will continue to share updates, stories, and initiatives through our website, newsletters, and on other social media platforms that align more closely with our ethos.

We are deeply grateful for the connections we’ve made on X over the past few years, and we encourage our followers to continue engaging with us through our other channels. The work we do at Zetetick Housing remains more important than ever, and we remain fully committed to supporting those in need.

 

Thank you

Thank you for your continued support as we take this step towards maintaining the integrity of our mission and values. Together, we can continue to build a more inclusive and supportive world for all.

If you would like to continue following us online, you can find us on Bluesky Facebook, Instagram, or LinkedIn: our username is “ZetetickHousing” on all platforms. You can also keep up to date via our newsletter; sign up here.

About the author

Suzie is the Head of Business Development at the registered Charity Zetetick Housing
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