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0800 03 08 009 Mon - Fri 09:00 - 17:00 Innovation centre Highfield drive, St Leonards, East Sussex. TN38 9UH
Call us
Call us
S. London Office
Finance Office
01273 076512 Mon - Fri 09:00 - 17:00 The Barn, 3 North Court Lewes, East Sussex. BN7 2AR
0208 968 0812 Mon - Fri 09:00 - 17:00 Unit 6, Pilton Estate, Pitlake, Croydon, Surrey, CR0 3RA
0800 03 08 009 Mon - Fri 09:00 - 17:00 Innovation centre Highfield drive, St Leonards, East Sussex. TN38 9UH
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Thermal Health and Housing with Vulnerable Populations

The World Health Organisation and Zetetick Housing

Thermal health, the ability to maintain a comfortable and safe body temperature, is a critical aspect of wellbeing. The World Health Organisation (WHO) highlights housing as a key determinant of health, recommending that indoor temperatures remain within the healthy range of 18°C to 24°C. This is vital for everyone, but particularly for vulnerable groups, such as individuals with disabilities or learning disabilities, who may face heightened risks from both underheating and overheating.

At Zetetick Housing, ensuring the safety and comfort of our tenants goes beyond the standards expected of a general landlord. We provide homes for people with learning disabilities and other vulnerabilities, recognising that their unique needs often require a personalised approach to housing.

Switchee smart thermostats help with thermal health

One way we are addressing these needs is by trialling Switchee smart thermostats in some of our properties. These innovative devices help tenants and their support teams manage indoor temperatures more effectively. Switchee not only makes it easier to maintain a comfortable and healthy environment within the WHO’s recommended range but also tracks humidity and heating patterns, helping to reduce the risk of condensation and mould. This proactive approach supports our commitment to creating safe, sustainable homes for our tenants.

Overheating and underheating

The risks of underheating, such as hypothermia and respiratory conditions, are well-documented, but overheating also poses significant dangers, including dehydration and sleep disturbances. Vulnerable individuals, especially those with disabilities, often find it harder to adapt to temperature extremes. By trialling advanced technology like Switchee, Zetetick Housing can ensure our tenants avoid these risks while also reducing energy waste.

Condensation and mould remain a persistent challenge in older housing stock, and these can severely impact thermal health. Switchee smart thermostats allow us to monitor humidity levels remotely, enabling early intervention before these issues escalate. This complements our ethos of going above and beyond by providing not just homes but holistic support for our tenants.

Care and support that exceeds the typical Landlord

Beyond technology, our team works tirelessly to offer the kind of hands-on care and assistance that far exceeds what a typical landlord would provide. From helping tenants access government energy support schemes to ensuring properties are well-insulated and ventilated, we prioritise the wellbeing of our residents in every decision we make.

As a charity with nearly two decades of experience, Zetetick Housing understands that maintaining thermal health requires more than just meeting minimum standards. It means tailoring solutions to the specific needs of our tenants, leveraging technology to prevent problems, and delivering proactive support. By trialling Switchee smart thermostats and continuing to provide housing that meets and exceeds health recommendations, we reaffirm our commitment to creating homes where tenants can truly thrive.

In doing so, we are not just meeting a basic need but fulfilling our mission to provide the highest level of care and support for some of society’s most vulnerable individuals.

About the author

Jonathan is the CEO of the charity Zetetick Housing
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