A housing partner for care providers, local authorities and NHS teams. Zetetick Housing is a charity providing supported housing for adults with learning disabilities, autism and mental health needs across South London, Sussex, Surrey and Kent.
We provide and manage the home and support people to sustain their tenancy. Our care partners provide personal care and day-to-day support. We work together so housing problems are identified and dealt with, with the person at the centre of decisions.
Separating these responsibilities helps everyone understand who should act. A housing repair needs a housing response; a change in care needs requires the relevant care professionals. Where issues overlap, we need a shared plan and clear ownership.
Talk to us about an individual housing need, an existing service or a potential property. We consider the person, the suitability of the home and the care arrangements together. In shared housing, compatibility with other tenants matters as much as an available room.
We welcome early discussions about housing needs, including planned moves and discharge planning. It helps to identify the preferred area, housing requirements, proposed care arrangements, timescale and funding position before considering a property.
The person’s wishes, communication needs and important relationships should shape the discussion. If you are exploring a home for yourself or someone close to you, start with our guide to finding supported housing or contact our team.
A referral is not a guarantee of a home. Availability, suitability, funding and care arrangements must all be considered. Read how the supported housing referral process works.
For exempt accommodation, the landlord or someone acting on its behalf must provide more than minimal care, support or supervision that the tenant needs. Routine landlord duties alone are insufficient. Housing Benefit decisions are made individually by the local authority; eligible housing costs and the funding of care and support must be distinguished.
See the DWP guidance on supported housing claims and our explanation of who pays for rent and care. Calling a service intensive housing management does not, by itself, establish its eligibility for Housing Benefit.
Use our contact page for an initial partnership enquiry. If you are referring an individual, use the referral form so the team can consider the information properly. Please use the agreed process for personal or sensitive documents.
Contact ZetetickMake a referral
Looking for general guidance? Visit Housing Information and Advice.