Help our tenants stay Safe, Warm and Well this Winter

As the colder months arrive, Zetetick Housing is launching its Safe, Warm and Well this Winter campaign to raise awareness of the challenges some of our tenants face and raise funds for practical support that makes a difference.

Everyone deserves a home where they feel safe, warm and well. But for people with learning disabilities, autistic people and those with complex needs, winter can bring additional challenges.

At Zetetick Housing, we provide safe, secure homes for more than 200 people across Sussex, Surrey, Kent and South London. We believe a good home is the foundation for independence, wellbeing and a better quality of life.

But having a home is just the beginning. We want our tenants to feel comfortable, confident and supported in the place that matters most – their home.

Why winter can bring extra challenges

For some of our tenants, staying warm and well can mean using more energy than the average household.

Some people need their homes kept at a higher temperature, use electricity for essential equipment or need to wash clothes and bedding more frequently. Others spend longer periods at home, making heating and energy costs an even greater concern.

With household costs remaining high, these additional needs can put pressure on people living on limited incomes.

Winter can also bring challenges around home safety, health and social isolation. Having access to clear, accessible information, practical advice and opportunities to connect with others can make a real difference.

Safe, Warm and Well – a campaign shaped by our tenants

Our winter campaign is about more than keeping the heating on. It’s about helping people feel confident, comfortable and independent in their own homes.

We’re focusing on three areas:

• Safe: Helping tenants feel confident and secure at home through accessible safety information, advice and practical support.
• Warm: Sharing energy-saving advice, helping tenants understand their energy use and providing practical winter essentials.
• Well: Supporting physical and mental wellbeing, social connection and independence during the colder months.

Most importantly, we want to hear from our tenants.

What helps them feel safe at home? What makes it easier to stay warm? And what would help them feel happier and healthier during winter?

Their answers will help us understand where additional support is needed and shape how we use the funds raised.

Bringing our community together this winter

On Thursday 26 November, we’ll be bringing tenants, families, care partners and local organisations together for our Winter Party in Croydon.

Alongside the celebrations, the event will offer opportunities to share practical advice and information on staying safe, warm and well at home.

We’ll be joined by Croydon Mencap and its energy education partner SGN, alongside our event sponsor and home safety specialist Alphatrak Systems, smart technology provider Switchee and local health and wellbeing partners.

Together, they’ll help share useful information on home safety, energy efficiency and staying healthy during winter.

The party will also provide an important opportunity to listen to tenants about their experiences and priorities, helping us develop practical support beyond the event itself.

How you can make a difference

We’re inviting individuals, businesses and community groups to support the Safe, Warm and Well this Winter campaign.

Donations will help us provide practical support shaped by what our tenants tell us they need.

For example, your donation could help provide:

• £10 – Warm winter essentials, such as thermal socks or gloves.
• £20 – A cosy blanket or other items to help someone stay comfortable at home.
• £30 – A winter wellbeing pack with practical items to support comfort and health.
• £50 – Home safety or energy-saving items to support independence.
• £100 – A contribution towards tailored improvements or practical support identified by tenants.

These are examples of how donations could be used. Funds raised will be directed towards the needs and priorities identified through our conversations with tenants.

Businesses can also get involved through donations, fundraising activities or practical contributions.

Help make this winter safer, warmer and healthier

Providing a safe and secure home is at the heart of what we do. But we know that housing alone cannot address every challenge our tenants face.

With your support, we can do more to help people stay healthy, comfortable and independent at home.

Please support our Safe, Warm and Well this Winter campaign by making a donation or sharing our appeal with friends, family and colleagues.

Donate to our Winter Campaign

Together, we can help more people feel safe, warm and well in the place that matters most – their home.

Safe Homes. Empowered People.