At Zetetick Housing, our values shape the way we provide supported housing for adults with learning disabilities, autism, mental health needs, and additional vulnerabilities. We believe good supported housing is built on stability, trust, dignity, and long-term relationships. That means working closely with care providers, local authorities, families, landlords, and tenants to create homes that are safe, well managed, and genuinely supportive of independence. Our approach to intensive housing management recognises that vulnerable people often need more than a tenancy alone. They need consistency, practical support, responsive housing management, and organisations that stay steady when situations become difficult. As a specialist supported housing provider and charity housing organisation, we focus on creating homes where people feel secure, respected, and able to live fuller lives.
What this looks like day to day:
We want tenants, staff, families, volunteers, and partners to feel part of something stable and decent. Supported housing can feel fragmented and transactional. We work hard to create something more human than that.
We aim to value and respect everyone for their own sake.
To put ourselves in the place of another and understand affects the way we treat our tenants, and each other, with politeness and courtesy. It is an important part of the support we want to offer.
We ask questions. We review mistakes honestly. We challenge ourselves to improve services, governance, communication, and quality. Openness means being willing to hear uncomfortable things and act on them.
Read MoreWe all have a duty to create good community, to support each other and make a better world for everyone. So we must make an extra effort for those who society most easily marginalises.
Some housing situations are complex. Placements can be fragile. Properties can fail. Systems can become slow and difficult. We stay with problems properly and work through them.
To offer loving care, to be loyal and true friends to our tenants, and our promise that we will support our tenants for life.
Our BEDROCK is our foundation.
Our values are not posters on a wall or words for annual reports.
They shape how we treat tenants, how we work with care partners, and how decisions are made when things are difficult.
In supported housing, values matter because vulnerable people live with the consequences when organisations lose sight of them.
Our Vision
Empowering people with learning disabilities and autism to live as valued members of their community by finding them quality homes, not just housing; offering safety security and opportunity where care, friendship and freedom can come first every day.
Our Mission
To provide and maintain specialised quality homes, not just housing.
To empower choice and deliver dignity to those people, primarily with learning disabilities and autism, who need our offer of quality housing for supported living.
To align our values and activities to work with a range of partners across housing, commissioning, and care, in the fulfilment of our charitable aims.