Regular attention to the property, clear repair reporting and work followed through. We take account of safety, urgency and the people who live in the home.
Report a repairPractical help to understand and manage the tenancy, deal with rent-account questions and address housing problems early. Support is shaped around the tenant.
Contact our housing teamWe manage the home and tenancy. Care partners provide personal care and day-to-day support. We work together with clear responsibilities and regular communication.
Our care partnershipsWe consider the person’s wishes, location, access, support arrangements and who they may share with. A suitable home is about more than an available room.
How referrals workA home gives people privacy, security and a place in their community. Our work is to make that home suitable, look after the property and support the tenancy so that everyday life has a stable foundation.
Zetetick works exclusively in specialist supported housing for supported living. We work with adults with learning disabilities, autism and mental health needs, including people with highly complex needs. Care is provided separately by our care partners.
It means housing and tenancy support planned around people who need more than an ordinary letting arrangement. The property, its location and the way it is managed need to work alongside the person’s support arrangements.
A home might be a flat, a bungalow or a shared house. Some people need adaptations, space for staff or particular arrangements around noise, access and daily routines. Explore the different housing options.
It is the additional housing work needed to help people manage and sustain their tenancy. This can include explaining tenancy responsibilities, dealing with rent-account questions, arranging repairs, checking the property and coordinating housing issues with the tenant and their support network.
The work is shaped around the home and the tenant. It does not replace the personal care or day-to-day support provided by the care partner.
Zetetick is responsible for the housing, tenancy and housing management. Care partners provide the agreed personal care and day-to-day support.
We work together because a housing problem can affect someone’s care, and changing support needs can affect what they need from their home. Clear responsibilities help concerns reach the right person.
We work across South London, Sussex, Surrey and Kent. Whether we can help with a particular enquiry depends on the person’s needs, the location, suitable housing and the arrangements around care and funding.
Tenants, families and professionals are welcome to contact us. Formal referral information needs to come through the relevant health or social care professional so that housing, care and funding can be considered together.
A referral begins an assessment; it does not guarantee an available home. Read how the referral process works or speak to our team.
Whether you are exploring housing for someone, supporting a tenant or planning a professional partnership, we will help you find the right starting point.
Contact Zetetick or call 0800 03 08 009. You can also browse our housing guidance or read about the values behind our work.