Lisa directs Zetetick’s housing operations, focusing on tenancy sustainment, compliance, and the consistent quality of every home. She leads the systems and teams that deliver intensive housing management, ensuring tenancies are stable, safe, and well-documented. Her work has a direct impact on tenant wellbeing and long-term housing outcomes — improving stability, reducing voids, and maintaining trust with local authorities and care partners. Lisa’s leadership strengthens the link between good housing management and better lives, turning policy and compliance into measurable results for tenants.